After two years cycling in the Dolomites, I missed last years’ tour in the Pyrenees due to a bad fall in Goa. That had caused my family a lot of stress and me a lot of frustration of not being allowed to cycle by my doctor. The reason of my fall became never clear. I am still alive due to quick action by Sylvano, a friend of mine, as normally I always cycled into town on my own…

Why do you show up even when it’s hard? That was the title of a recent Strava post trying to explain the atlete in you. Reflecting on challenging events is important to moving forward. On the border... A couple of weeks ago, I had again joined the Tour de Tolerance, a group of cyclists eager to climb mountains. The destination this year: the mighty Dolomites in Italy. As a kind of a prologue, five of us commenced in Innsbruck and cycled across the Brenner and the Jaufenpass to Bolzano (137km, 1964m).

I had heard of Madonna but never of Madonna del Ghisallo. The little chapel in her honour sits atop a steep hill (532m elevation, 10.6km, avg 5.2%, max 11%) that climbs up from the shores of Lake Como. It had been such a stopping point for cyclists that the local priest had proposed that Madonna del Ghisallo be declared the patroness of cyclists. In 1949 Pope Pius XII, formerly known as Signor Pacelli, himself an Italian and therefore no doubt a keen cyclist, confirmed this.

Like so often it seemed like a good idea at the time. I was more than fed up with cycling in the Dutch cold and grey wintry conditions and needed to de-stress from work related issues. My son Daniel was meant to join but he needed his time to study. Or so he said, perhaps suspect of my intentions. The completed route Browsing Skyscanner in my search for a last minute flight to the sun I found a good flight to Lisbon, Portugal.

“May I make a phone call first?” I asked the doctor as he had just explained that I would need surgery. I had participated in the “Kankavli magic”, a 200km Brevets Randonneurs Mondiaux (BRM) ride. The short rest at the 100km control point had done me good. I realised on my way back that I had a pleasant tail wind. No wonder I had been pushing hard thus far. I did over 30km per hour when I hit a deep pothole.

You have received a customer complaint. Do you focus to minimise your financial loss or the loss of face your company may suffer? This thought crossed my mind when I lodged a claim with Alitalia for delayed delivery of our luggage on July 1. We had enjoyed a wonderful trip to Italy recently. For five days we stayed in a private apartment in Florence just round the corner of Piazza de Santa Croce.